Terms of Service

1. Acceptance of Terms

By creating an account or using SOCSimulator, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our service.

You must be at least 16 years old to use SOCSimulator. By using the service, you represent that you meet this requirement.

2. Account Registration

To access SOCSimulator, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Promptly update any changes to your information
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscriptions and Billing

Free Plan

SOCSimulator offers a free plan with limited features. Free accounts remain active indefinitely as long as they comply with these Terms.

Paid Subscriptions

• Billing: Paid plans are billed in advance on a monthly or annual basis.
• Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date.
• Price Changes:We may change subscription prices with 30 days' notice. Price changes take effect at the next renewal.
• Taxes: Prices exclude applicable taxes, which will be added at checkout.

Refund Policy

• 30-Day Guarantee: New subscribers may request a full refund within 30 days of their first payment.
• Renewals: No refunds for renewal payments. Cancel before your renewal date to avoid charges.
• Refund Process: Contact support@socsimulator.com to request a refund.

Cancellation

You may cancel your subscription at any time from your billing settings. Upon cancellation:

• You retain access until the end of your current billing period
• Your account reverts to the free plan
• Your data is retained for 30 days, then permanently deleted

4. License and Access

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use SOCSimulator for personal or internal business training purposes
• Complete training scenarios and track your progress
• Access features included in your subscription plan

This license does not include the right to:

• Resell or commercialize any aspect of the service
• Share account credentials with others
• Use the service to train competing products

5. Acceptable Use

You agree not to:

• Share your account credentials or allow others to access your account
• Attempt to bypass subscription restrictions or access paid features without payment
• Use automated tools to scrape, crawl, or extract data from the platform
• Reverse engineer, decompile, or disassemble any part of the service
• Use the service for any illegal purpose or to violate any laws
• Attempt to probe, scan, or test the vulnerability of our systems
• Interfere with or disrupt the service or servers
• Impersonate any person or entity
• Upload malicious code or content
• Harass, abuse, or harm other users

Violation of these rules may result in immediate account termination.

6. Intellectual Property

SOCSimulator and its original content, features, and functionality are owned by Haridian LLC and are protected by international copyright, trademark, and other intellectual property laws.

The SOCSimulator name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Haridian LLC. You may not use these marks without our prior written permission.

Training scenarios, alert templates, and educational content are proprietary and may not be reproduced, distributed, or used outside the platform.

7. User Content

You retain ownership of any content you submit to SOCSimulator (such as notes, comments, or custom configurations). By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display your content solely for the purpose of providing the service.

You are responsible for ensuring you have the right to submit any content and that it does not violate any third-party rights or applicable laws.

8. Disclaimers

SOCSimulator is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

We do not warrant that:

• The service will be uninterrupted, secure, or error-free
• Results obtained from the service will be accurate or reliable
• The service will meet your specific requirements
• Any defects will be corrected

Training Disclaimer: SOCSimulator is an educational tool. Completing scenarios does not constitute professional certification. Real-world security operations require additional training, experience, and judgment.

9. Limitation of Liability

To the maximum extent permitted by law, Haridian LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or goodwill
• Service interruption or computer damage
• Cost of substitute services

Our total liability for any claims arising from your use of SOCSimulator shall not exceed the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.

10. Indemnification

You agree to indemnify, defend, and hold harmless Haridian LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

• Your use of the service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit to the service

11. Termination

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms. Upon termination:

• Your license to use the service terminates immediately
• You must cease all use of the service
• We may delete your account data after 30 days
• Provisions that should survive termination will remain in effect

You may terminate your account at any time by contacting support or using the account deletion feature.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of SOCSimulator shall be resolved in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of such courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated Terms on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of SOCSimulator after changes constitutes acceptance of the new Terms.

14. Contact

If you have questions about these Terms, please contact us:

• Email: legal@socsimulator.com
• Company: Haridian LLC